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Answering your frequently asked questions about push notifications
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43 articles in this collection
Written by
Shashank Kumar,
Rameez Ahmed,
PushOwl Support
and 1 other
Web push notification benchmarks
What kind of results can you expect from web push notifications?
Written by
Rameez Ahmed
Updated over a week ago
Does PushOwl remove revenue attributed for the orders canceled on Shopify?
Written by
Taransh
Updated over a week ago
Migrating to a new Shopify theme.
FAQ's on theme change on Shopify.
Written by
Taransh
Updated over a week ago
What is my Subscriber Gains negative?
Written by
Rameez Ahmed
Updated over a week ago
Can I pause a scheduled campaign?
Written by
PushOwl Support
Updated over a week ago
PushOwl Privacy Settings and GDPR Frequently Asked Questions
Written by
Rameez Ahmed
Updated over a week ago
Have PushOwl run or not run on certain pages
This article talks about the case where you want to whitelist or blacklist certain URLs for PushOwl to run on
Written by
Rameez Ahmed
Updated over a week ago
Why do I see a popup for opt-in on my store(headless)?
Written by
Rameez Ahmed
Updated over a week ago
Global Impression Limit System (GIL)
Read about our shared billing system that lets you share impressions across multiple stores.
Written by
Rameez Ahmed
Updated over a week ago
PushOwl 101
Understand what web push notifications are and what PushOwl does
Written by
Shashank Kumar
Updated over a week ago
Difference between web push notifications, app notifications, and on-site messages
Understand the difference between web push notifications, pop-ups, and other similar marketing messages
Written by
Rameez Ahmed
Updated over a week ago
What does PushOwl use the browser storage for?
PushOwl uses Cookies, Local storage and Session storage to keep certain data for functioning properly.
Written by
Rameez Ahmed
Updated over a week ago
What cookies does PushOwl create on the store?
Written by
Rameez Ahmed
Updated over a week ago
Importing subscribers from another platform to PushOwl
How to migrate subscribers from another platform to PushOwl
Written by
Rameez Ahmed
Updated over a week ago
Browser prompt not showing on Firefox/Safari
reason for native browser prompt (one-step) not showing on Firefox/Safari
Written by
Rameez Ahmed
Updated over a week ago
Why am I not receiving notifications?
Troubleshooting why you are not receiving web push notifications.
Written by
Rameez Ahmed
Updated over a week ago
Americans with Disabilities Act (ADA) compliance
We actively take care of Accessibility in all our consumer-facing artifacts like opt-in prompts and the merchant-facing dashboard.
Written by
Rameez Ahmed
Updated over a week ago
Is PushOwl slowing down my online store?
PushOwl files on your store load in milliseconds and only once your store is done loading all other important files.
Written by
Rameez Ahmed
Updated over a week ago
Annual Billing
Learn about our annual billing plan and how you can switch to it
Written by
Rameez Ahmed
Updated over a week ago
Billing FAQs
Everything you need to know about billing for your PushOwl plan.
Written by
Shashank Kumar
Updated over a week ago
Does PushOwl Work with Third-Party Checkouts?
Written by
Rameez Ahmed
Updated over a week ago
How does subscriber clean up work?
Understand how to purge your inactive subscribers
Written by
Rameez Ahmed
Updated over a week ago
How to apply a coupon code for PushOwl?
Coupon codes are added on the pricing page inside the PushOwl dashboard.
Written by
Shashank Kumar
Updated over a week ago
Increase your Monthly Impression Limit with One-Time Top-Up Impressions
Learn how to add extra impressions without upgrading to a new plan
Written by
Shashank Kumar
Updated over a week ago
Multi-Language Support
Understand the language support available for web push notifications and its opt-ins.
Written by
Rameez Ahmed
Updated over a week ago
Uninstalling PushOwl
FAQs about uninstalling PushOwl
Written by
Rameez Ahmed
Updated over a week ago
Using PushOwl
Why am I seeing different revenue numbers on PushOwl and Google Analytics?
Written by
Rameez Ahmed
Updated over a week ago
Why are my dashboard changes not reflecting on the store?
Sometimes you make some changes on the dashboard like the opt-in prompt text, ACR timings etc but they don't show on the dashboard.
Written by
Rameez Ahmed
Updated over a week ago
Is there a limit on the number of campaigns I can send or schedule?
Learn about limits on sending and scheduling campaigns
Written by
Rameez Ahmed
Updated over a week ago
Why is my automation paused?
Troubleshoot why your automated notifications are not sending.
Written by
Rameez Ahmed
Updated over a week ago
Why am I receiving multiple notifications?
Here's why you receive multiple notifications when sending one campaign.
Written by
Rameez Ahmed
Updated over a week ago
My campaign is paused because I've run out of impressions
Read how to handle overconsumption of impressions
Written by
Rameez Ahmed
Updated over a week ago
Adding a Coupon Code to Welcome Notification
Here's how you can add a coupon code to welcome notifications and reward new subscribers.
Written by
Rameez Ahmed
Updated over a week ago
Adding Placeholders in Web Push Campaigns
Understand how to add placeholders in your web push campaigns to personalize it.
Written by
Shashank Kumar
Updated over a week ago
Adding UTM parameters
Track the performance of your push notifications in your analytics dashboard by adding UTM parameters to your notifications.
Written by
Rameez Ahmed
Updated over a week ago
Delivery Rate (Impressions/Subscribers) of Push Notifications
Push notification delivery rate is not 100%. There are a few reasons for that.
Written by
Shashank Kumar
Updated over a week ago
How do I reset PushOwl for testing?
Here's how you can reset your PushOwl data
Written by
Shashank Kumar
Updated over a week ago
What are Impressions?
PushOwl uses impressions to track how your campaign delivers.
Written by
Shashank Kumar
Updated over a week ago
Push Notification Length
Character lengths vary on different platforms. Read this guide so you don’t send half-baked notifications to your subscribers
Written by
Shashank Kumar
Updated over a week ago
Revenue Attribution from Notifications
Push notifications are bringing in revenue. But how is the revenue attributed?
Written by
Shashank Kumar
Updated over a week ago
Sharing Products from Shopify Dashboard to PushOwl
Easily share products, collections, and gift cards as a push notification with a click of a button
Written by
Shashank Kumar
Updated over a week ago
Why am I seeing a different domain?
Your notifications show a different domain from your original store link. Here’s why.
Written by
Shashank Kumar
Updated over a week ago
Why Can't I Stop a Campaign?
Campaigns can't be paused or stopped once they are sent. Here's why.
Written by
Shashank Kumar
Updated over a week ago