All Collections
FAQs
Answering your frequently asked questions about push notifications
Web push notification benchmarks
Nothing happens when I click action buttons on Android. Why?
Global Impression Limit System (GIL)
Does PushOwl remove revenue attributed for the orders canceled on Shopify?
Migrating to a new Shopify theme.
What is my Subscriber Gains negative?
Can I pause a scheduled campaign?
PushOwl Privacy Settings and GDPR Frequently Asked Questions
Have PushOwl run or not run on certain pages
Why do I see a popup for opt-in on my store(headless)?
Difference between web push notifications, app notifications, and on-site messages
What does PushOwl use the browser storage for?
What cookies does PushOwl create on the store?
Importing subscribers from another platform to PushOwl
Browser prompt not showing on Firefox/Safari
Why am I not receiving notifications?
Americans with Disabilities Act (ADA) compliance
Is PushOwl slowing down my online store?
Annual Billing
Billing FAQs
Does PushOwl Work with Third-Party Checkouts?
How does subscriber clean up work?
How to apply a coupon code for PushOwl?
Increase your Monthly Impression Limit with One-Time Top-Up Impressions
Still getting subscribers after turning off opt-in
File upload dialog doesn't show when uploading Hero images
The PushOwl app is showing as outdated
Why don't notifications show up on the notification centre on Windows?
Why are my Safari subscribers receiving notifications with the wrong logo and name?
I see a blank screen when opening PushOwl
In-app browsers from social media apps don’t load the required code to collect web push subscribers
My PushOwl upgrade link doesn't work
Why do I receive 2 notifications when sending a campaign?
Why am I not getting test notifications/live preview on my device?
Blurred hero image in macOS
Troubleshooting with the PushOwl Onsite Debugger
How to increase Shopify's rate limit (Shopify Plus only)
Why am I seeing a different domain?
Is there a limit on the number of campaigns I can send or schedule?
Theme App Extension
What are Impressions?
Why is my automation paused?
Importing Email or Shopify Subscribers to PushOwl
Delivery Rate (Impressions/Subscribers) of Push Notifications
Why Can't I Stop a Campaign?
Revenue Attribution from Notifications
Why am I seeing different revenue numbers on PushOwl and Google Analytics?
Why are my dashboard changes not reflecting on the store?
How to disable/downgrade PushOwl without uninstalling
Disabling PushOwl in your store for debugging
Push Notification Length
Why am I receiving multiple notifications?
My campaign is paused because I've run out of impressions
Adding a Coupon Code to Welcome Notification
Adding Placeholders in Web Push Campaigns
Adding UTM parameters
How do I reset PushOwl for testing?
Sharing Products from Shopify Dashboard to PushOwl
How do I make sure that Opt-in Browser Prompt is translated in User's Local Language?
Using PushOwl on a Headless Store
Uninstalling PushOwl