FAQs

Answering your frequently asked questions about push notifications

46 articles
Rameez Ahmed avatarTaransh avatarShashank Kumar avatar
Written by Rameez Ahmed, Taransh and Shashank Kumar

Web push notification benchmarks

What kind of results can you expect from web push notifications?
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Written by Rameez Ahmed. Updated over a week ago

Does PushOwl remove revenue attributed for the orders canceled on Shopify?

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Written by Taransh. Updated over a week ago

Migrating to a new Shopify theme.

FAQ's on theme change on Shopify.
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Written by Taransh. Updated over a week ago

What is my Subscriber Gains negative?

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Written by Rameez Ahmed. Updated over a week ago

Can I pause a scheduled campaign?

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Written by Rameez Ahmed. Updated over a week ago

PushOwl Privacy Settings and GDPR Frequently Asked Questions

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Written by Rameez Ahmed. Updated over a week ago

Have PushOwl run or not run on certain pages

This article talks about the case where you want to whitelist or blacklist certain URLs for PushOwl to run on
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Written by Rameez Ahmed. Updated over a week ago

Why do I see a popup for opt-in on my store(headless)?

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Written by Rameez Ahmed. Updated over a week ago

Global Impression Limit System (GIL)

Read about our shared billing system that lets you share impressions across multiple stores.
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Written by Rameez Ahmed. Updated over a week ago

PushOwl 101

Understand what web push notifications are and what PushOwl does
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Written by Shashank Kumar. Updated over a week ago

Difference between web push notifications, app notifications, and on-site messages

Understand the difference between web push notifications, pop-ups, and other similar marketing messages
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Written by Rameez Ahmed. Updated over a week ago

What does PushOwl use the browser storage for?

PushOwl uses Cookies, Local storage and Session storage to keep certain data for functioning properly.
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Written by Rameez Ahmed. Updated over a week ago

What cookies does PushOwl create on the store?

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Written by Rameez Ahmed. Updated over a week ago

Importing subscribers from another platform to PushOwl

How to migrate subscribers from another platform to PushOwl
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Written by Rameez Ahmed. Updated over a week ago

Browser prompt not showing on Firefox/Safari

reason for native browser prompt (one-step) not showing on Firefox/Safari
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Written by Rameez Ahmed. Updated over a week ago

Why am I not receiving notifications?

Troubleshooting why you are not receiving web push notifications.
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Written by Rameez Ahmed. Updated over a week ago

Americans with Disabilities Act (ADA) compliance

We actively take care of Accessibility in all our consumer-facing artifacts like opt-in prompts and the merchant-facing dashboard.
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Written by Rameez Ahmed. Updated over a week ago

Is PushOwl slowing down my online store?

PushOwl files on your store load in milliseconds and only once your store is done loading all other important files.
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Written by Rameez Ahmed. Updated over a week ago

Annual Billing

Learn about our annual billing plan and how you can switch to it
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Written by Rameez Ahmed. Updated over a week ago

Billing FAQs

Everything you need to know about billing for your PushOwl plan.
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Written by Shashank Kumar. Updated over a week ago

Does PushOwl Work with Third-Party Checkouts?

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Written by Rameez Ahmed. Updated over a week ago

How does subscriber clean up work?

Understand how to purge your inactive subscribers
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Written by Rameez Ahmed. Updated over a week ago

How to apply a coupon code for PushOwl?

Coupon codes are added on the pricing page inside the PushOwl dashboard.
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Written by Shashank Kumar. Updated over a week ago

Increase your Monthly Impression Limit with One-Time Top-Up Impressions

Learn how to add extra impressions without upgrading to a new plan
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Written by Shashank Kumar. Updated over a week ago

Multi-Language Support

Understand the language support available for web push notifications and its opt-ins.
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Written by Rameez Ahmed. Updated over a week ago

Uninstalling PushOwl

FAQs about uninstalling PushOwl
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Written by Rameez Ahmed. Updated over a week ago