FAQs

Answering your frequently asked questions about push notifications

Shashank Kumar avatar Kunal Konde avatar Felix Suellwold avatar
18 articles in this collection
Written by Shashank Kumar, Kunal Konde, and Felix Suellwold

Increase your Monthly Impression Limit with One-Time Top-Up Impressions

Learn how to add extra impressions without upgrading to a new plan
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Written by Shashank Kumar
Updated over a week ago

Billing FAQs

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Written by Shashank Kumar
Updated over a week ago

PushOwl 101

Understand what web push notifications are and what PushOwl does
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Written by Shashank Kumar
Updated over a week ago

How to apply a coupon code for PushOwl?

Coupon codes are added on the pricing page inside the PushOwl dashboard.
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Written by Felix Suellwold
Updated over a week ago

Adding Placeholders in Web Push Campaigns

Understand how to add placeholders in your web push campaigns to personalize it.
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Written by Shashank Kumar
Updated over a week ago

How does subscriber clean up work?

Understand how to purge your inactive subscribers
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Written by Kunal Konde
Updated over a week ago

Adding UTM parameters

Track the performance of your push notifications in your analytics dashboard by adding UTM parameters to your notifications.
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Written by Kunal Konde
Updated over a week ago

My PushOwl upgrade link doesn't work

Troubleshoot your upgrade link for PushOwl
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Written by Felix Suellwold
Updated over a week ago

Delivery Rate (Impressions/Subscribers) of Push Notifications

Push notification delivery rate is not 100%. There are a few reasons for that.
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Written by Shashank Kumar
Updated over a week ago

Flyout Widget

Understanding how and when to use Flyout Widgets
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Written by Shashank Kumar
Updated over a week ago

How do I reset PushOwl for testing?

Here's how you can reset your PushOwl data
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Written by Shashank Kumar
Updated over a week ago

Impressions

PushOwl uses impressions to track how your campaign delivers.
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Written by Shashank Kumar
Updated over a week ago

Push Notification Length

Character lengths vary on different platforms. Read this guide so you don’t send half-baked notifications to your subscribers
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Written by Shashank Kumar
Updated over a week ago

Receiving 2 notifications When Sending a Campaign

You receive two notifications- from your store and from PushOwl- when you send a campaign.
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Written by Shashank Kumar
Updated over a week ago

Revenue Attribution from Notifications

Push notifications are bringing in revenue. But how is the revenue attributed?
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Written by Shashank Kumar
Updated this week

Social Sharing

Easily share products, collections, and gift cards as a push notification with a click of a button
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Written by Shashank Kumar
Updated over a week ago

Why Am I Seeing a Different Domain?

Your test notifications show a different domain from your original store link. Here’s why.
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Written by Shashank Kumar
Updated over a week ago

Why Can't I Stop a Campaign?

Campaigns can't be paused or stopped once they are sent. Here's why.
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Written by Shashank Kumar
Updated over a week ago