Skip to main content
All CollectionsFAQs
The PushOwl app is showing as outdated
The PushOwl app is showing as outdated

PushOwl app is shown as outdated and is not loading

Rojen avatar
Written by Rojen
Updated over a year ago

If PushOwl shows an outdated screen when you open the app in the Shopify admin

it could be due to the following reasons

1. You are on a very slow network

If your network speed is Slow 3G (Download 376 kb/s, Latency 2000 ms) or below then Shopify will show the app being loaded as outdated. This is due to a bug in a code library provided by Shopify.

2. Ad-blocker is blocking PushOwl

Your ad-blocker might be blocking PushOwl and preventing it from loading. If you have an ad-blocker installed, you can disable it or whitelist PushOwl in it. You can read more about how to whitelist PushOwl in ad-blockers here.

Did this answer your question?