The Department of Justice (DOJ) published the Americans with Disabilities Act (ADA) Standards for Accessible Design in September 2010. These standards state that all electronic and information technology must be accessible to people with disabilities.
Our merchants often ask us if we are ADA compliant or not.
ADA instructs primarily to be WCAG (Web content accessibility guidelines) compliant - which are a set of guidelines any website should follow. We actively take care of Accessibility in all our consumer-facing artifacts like opt-in prompts (that show up on merchant stores) and the merchant-facing dashboard.
Frequently Asked Questions
Is PushOwl WCAG compliant?
Accessibility is a huge domain with a lot of things to take care of to be absolutely compatible with WCAG. Though we might not be accessible in every aspect, we are constantly striving to be better.
That said, we have primarily 2 main components of PushOwl:
Visitor experience on the store - This experience for end-visitor is keyboard and screen reader compatible i.e. Eg. A visually disabled keyboard user can subscribe to the store through PushOwl's accessible UI.
Dashboard experience for merchants - This is keyboard accessible. Screen reader compatibility is something we are working towards.
What accessibility features does PushOwl have in place?
Few salient features of our WCAG compliance:
All our color palettes obey the minimum contrast ratio requirement
Our dashboard as well as the opt-in prompts on third-party stores are keyboard accessible
We are gradually evolving to support screen-readers as much as possible.
We keep a check on the font sizes and sentence composition to keep things easy to read and understand.
What are your plans for remediation when new issues are identified?
We actively work towards making our interfaces accessible. For any identified/reported accessibility issue, we are more than happy to address and fix the issue as soon as possible.