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My campaign is paused because I've run out of impressions
My campaign is paused because I've run out of impressions

Read how to handle overconsumption of impressions

Rameez Ahmed avatar
Written by Rameez Ahmed
Updated this week

If you've run out of impressions for the calendar month, you can follow the following steps below to get more impressions and send campaigns again:

  1. Upgrade your plan yourself via the PushOwl dashboard (for free and business plan) or speak to our support team via the in-app chat.

  2. Speak with your account or strategy manager to upgrade your Enterprise account to the next tier

  3. Get one-time impressions using the Impression Top-Up tool. If you aren't sure how many impressions you would need, you can speak to our support team via the in-app chat.

Your Impression credits will reset with the first day of a new calendar month (UTC time). Impressions represent successfully delivered push notifications.

What happens to my scheduled campaigns when I run out of impressions?

If you've run out of impressions, any campaign scheduled will be automatically put on pause.

Once you've added more impressions, you can click on the 3-dot icon/ kebab menu next to the campaign and click on 'Resend' to send the paused campaign.

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