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Troubleshooting
Troubleshooting
Troubleshooting any issues and problems
+2
8 articles in this collection
Written by
Shashank Kumar,
Rameez Ahmed,
Asiya Nayeem
and 2 others
Still getting subscribers after turning off opt-in
Learn about different reasons why you could still be seeing subscriber growth after turning off opt-in on your store
Written by
Kushagra Gour
Updated over a week ago
Disabling PushOwl in your store for debugging
Written by
Mohamed Rafi
Updated over a week ago
Why don't notifications show up on the notification centre on Windows?
Troubleshooting why you may not be seeing notifications on your screen on Windows
Written by
Asiya Nayeem
Updated over a week ago
Why can't I opt-in for notifications from my mobile device?
Subscribing for notifications on mobile devices
Written by
Rameez Ahmed
Updated over a week ago
Troubleshooting with the PushOwl Onsite Debugger
How to use the PushOwl Onsite Debugger to troubleshoot common issues with web push notifications on your Shopify store.
Written by
Shashank Kumar
Updated over a week ago
Why are my Safari subscribers receiving notifications with the wrong logo and name?
Troubleshoot why your Safari subscribers may be receiving your notifications with the wrong logo and name.
Written by
Asiya Nayeem
Updated over a week ago
My PushOwl upgrade link doesn't work
Troubleshoot your upgrade link for PushOwl
Written by
Shashank Kumar
Updated over a week ago
Why do I receive 2 notifications when sending a campaign?
You receive two notifications- from your store and from PushOwl- when you send a campaign.
Written by
Shashank Kumar
Updated over a week ago