FAQs

Answering your frequently asked questions about push notifications

Shashank Kumar avatar Asiya Nayeem avatar Felix Suellwold avatar
12 articles in this collection
Written by Shashank Kumar, Asiya Nayeem, and Felix Suellwold

My PushOwl upgrade link doesn't work

Troubleshoot your upgrade link for PushOwl
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Written by Felix Suellwold
Updated over a week ago

Delivery Rate (Impressions/Subscribers) of Push Notifications

Push notification delivery rate is not 100%. There are a few reasons for that.
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Written by Asiya Nayeem
Updated over a week ago

Flyout Widget

Understanding when to use Flyout Widgets
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Written by Asiya Nayeem
Updated over a week ago

How do I reset PushOwl for testing?

Here's how you can reset your PushOwl data
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Written by Shashank Kumar
Updated over a week ago

Impressions

PushOwl uses impressions to track how your campaign delivers.
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Written by Asiya Nayeem
Updated over a week ago

Migrating from Push Nova to PushOwl

Understand how you can migrate your push subscribers from Push Nova to PushOwl
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Written by Asiya Nayeem
Updated over a week ago

Push Notification Length

Character lengths vary on different platforms. Read this guide so you don’t send half-baked notifications to your subscribers
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Written by Asiya Nayeem
Updated over a week ago

Receiving 2 notifications When Sending a Campaign

You receive two notifications- from your store and from PushOwl- when you send a campaign.
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Written by Asiya Nayeem
Updated over a week ago

Revenue Attribution from Notifications

Push notifications are bringing in revenue. But how is the revenue attributed?
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Written by Shashank Kumar
Updated over a week ago

Social Sharing

Easily share products, collections, and gift cards as a push notification with a click of a button
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Written by Asiya Nayeem
Updated over a week ago

Why Am I Seeing a Different Domain?

Your test notifications show a different domain from your original store link. Here’s why.
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Written by Asiya Nayeem
Updated over a week ago

Why Can't I Stop a Campaign?

Campaigns can't be paused or stopped once they are sent. Here's why.
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Written by Asiya Nayeem
Updated over a week ago