Ever wished you could explain the value of your notifications before asking for permission? That's exactly what Custom Prompts do. Instead of jumping straight to the browser's permission request, you get to make your case first - and do it in style.
Why Custom Prompts Matter
The default browser prompt is like asking someone to marry you on the first date - it's a bit sudden. Custom Prompts are your chance to charm subscribers first:
Reduce Block Rates: When shoppers understand the value, they're more likely to subscribe
Second Chances: Unlike browser prompts, Custom Prompts let you ask again if someone declines
Brand Perfect: Match every element to your store's look and feel
How Custom Prompts Work
Your customized prompt appears first, explaining why subscribers should join
When visitors click "Allow" on your custom prompt, they see the browser's permission request
If they decline your custom prompt, the browser prompt stays unused - saving it for a better moment
Setting Up Your Custom Prompt
Ready to create your first Custom Prompt? Here's how:
Head to "Opt-Ins" in your dashboard
Click "New Opt-in"
Filter for web push templates
Switch from browser prompt to custom prompt
Start customizing!
Make It Your Own
Custom Prompts are yours to perfect. Here's what you can customize:
Essential Elements
Title: Your headline - make it count!
Description: Explain the benefits clearly
Buttons: Craft compelling CTAs for both "Allow" and "Later"
Colors: Match your brand perfectly
Logo: Add your brand mark for instant recognition
Strategic Controls
Timing: Set different delays for desktop and mobile
Position: Choose where your prompt appears
Page Selection: Show prompts on specific pages (just ask our support team!)
Pro Tips for Higher Conversion
Lead with Value
Don't just ask - offer something worthwhile
Highlight exclusive deals and early access
Be specific about what subscribers will receive
Perfect Your Timing
Test different delay settings
Consider user behavior on different devices
Give shoppers time to explore before asking
Write for Your Audience
Use your brand's voice
Keep it clear and concise
Write in any language - just ensure your target audience understands it
Test and Refine
Start with our proven templates
Track your acceptance rates
Adjust based on results
Going Beyond the Basics
Want to get creative? Here are some advanced strategies:
Seasonal Campaigns: Update your prompt message for holidays or sales
Product Launch Prompts: Create special messages for new collection drops
VIP Offerings: Test exclusive messaging for high-value pages
Remember: The best Custom Prompt is one that feels natural to your store and valuable to your visitors. Keep testing, keep improving, and watch your subscriber list grow.
Need help perfecting your Custom Prompt? Our support team is here to help you craft the perfect subscription experience.